Quick grocery delivery for your supermarket in the UK
Let customers fill a basket from what your branch actually has, then have it picked, packed and delivered by your own team.
Orders by phone and chat, picked from memory.
A basket in the app, picked from branch stock and delivered by your riders.
- Customer App
- Buyer Website
- Vendor App
- Rider App
- Admin Panel
A typical starting point
When the basket is big and the shelf keeps changing
A grocery order is twenty or thirty items, and some are gone by the time someone starts picking. Phone and chat orders make it harder, because nobody can see what is on the shelf.
- Customers order what the branch ran out of an hour ago, and someone has to call them back.
- Orders arrive by phone, chat and at the counter, with no single queue.
- Rider cash comes back at night with no clear link to the orders it belongs to.
The setup with DOBUY
A supermarket starts with the customer app, a vendor app for each branch and the rider app. The buyer website helps customers who like a big screen for a big basket.
Take only the apps this scenario needs. The others can be added later.
Customer App
Customers search your range by category, fill a basket and check out to a saved address.
What’s inside: Customer AppBuyer Website
The same catalogue on a website, for the weekly shop on a computer.
What’s inside: Buyer WebsiteVendor App
Each branch works the pending and prepared queues and keeps items and stock current.
What’s inside: Vendor AppRider App
Riders take the packed order, navigate to the door and log the cash they collect.
What’s inside: Rider AppAdmin Panel
Your team watches every branch and rider and reconciles cash and payouts.
What’s inside: Admin Panel
How it runs day to day
- Customer App
The customer fills a basket
They browse by category or search, then pay online or choose cash on delivery.
- Vendor App
The branch picks and packs
The order lands in the pending queue; staff pick it and mark it prepared.
- Rider App
A rider delivers
An available rider is assigned, follows the route and confirms delivery.
- Admin Panel
Cash and payouts are settled
Collected cash and each branch’s revenue are reconciled in the admin panel.
What stays in your hands
- Range and stock per branch
- Each branch runs its own items, prices and stock, and switches an item off when it runs out.
- Delivery zones and charges
- We set where you deliver and what customers pay for it, together with your team.
- Offers that bring people back
- Weekly promotions and push notifications for your own customers.
- Rider cash and payouts
- Every rider’s collected cash is matched to orders, and branch payouts are approved in one place.
Running this in the UK
In the UK the apps run in English. Customers pay by card online or in cash on delivery, and each rider’s cash is reconciled in the admin panel.
Independent grocers and convenience-store groups can take orders under their own name, paid by card online or in cash on delivery.
Cities:London
What happens after you ask for a demo
Questions buyers ask
How do customers know what is in stock?
Each branch keeps its own items, prices and stock. When an item runs out the branch switches it off, so customers no longer see it as available.
Can customers choose a delivery slot or approve substitutes?
Delivery slots and substitution rules are not part of the standard feature list. Tell us what your shop needs and we will go through it in the demo.
Can several branches run under one app?
Yes. Each branch is a vendor with its own range and stock, while customers see one brand.
Can customers order from a website as well as the app?
Yes. The buyer website works on the same catalogue and orders as the customer app.
How is rider cash tracked?
The rider app keeps a daily cash summary, and the admin panel reconciles each rider’s cash against the orders delivered.
Get a demo for your grocery business in the UK
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