Apna delivery app: restaurant delivery app in Pakistan

Stop handing your best customers to aggregators. Take orders in an app with your name on it and deliver them with riders you manage.

Today

Orders arrive through other companies’ apps.

With DOBUY

Orders arrive in your app and go out with your riders.

  • Customer App
  • Vendor App
  • Rider App
  • Admin Panel
  • Buyer Website

A typical starting point

Where a restaurant group usually starts

Delivery brings in a large share of orders, but most of them come through aggregator apps. Your branches cook the food, yet the customer relationship, the menu layout and the promotions sit with someone else.

  • Each branch keeps a tablet for every aggregator, and staff re-type orders for the kitchen.
  • Regular customers are not yours to message with an offer.
  • When a rider is late, the branch cannot see where the order is.

The setup with DOBUY

A restaurant group usually starts with the customer app, a vendor app for each branch and the rider app, with the admin panel to run it all.

Take only the apps this scenario needs. The others can be added later.

How it runs day to day

  1. Customer App

    A regular orders from your app

    They pick a branch and dishes, then pay online or choose cash on delivery.

  2. Vendor App

    The branch accepts

    An alert sounds in the kitchen, the branch accepts and marks the order ready.

  3. Rider App

    Your rider delivers

    An available rider is assigned, navigates to the door and confirms with a photo and a signature.

  4. Admin Panel

    You settle the day

    Payments, each rider’s cash and every branch’s revenue are recorded in the admin panel.

What stays in your hands

Your brand
Your logo, colours and domain, with the apps published under your own App Store and Google Play accounts.
Zones and delivery charges
We set up where each branch delivers and what customers pay, together with your team.
Menus and prices per branch
Each branch runs its own items and prices and goes offline when the kitchen is full.
Offers to your own customers
Promotions and push notifications go straight to the people who ordered from you.

Running this in Pakistan

In Pakistan the apps run in English and Urdu, with right-to-left Urdu screens. Cash on delivery is common, so every rider’s collected cash is recorded against the order, and online payment can sit alongside it.

Cash on delivery stays an option at checkout, and each rider’s cash is recorded order by order, so the end-of-day count can be checked.

Cities:LahoreKarachiIslamabad

What happens after you ask for a demo

  1. We reply within 24 hours

    Someone from the FRESME team gets back to you by email, phone or WhatsApp to understand your situation.

  2. A walkthrough of this scenario

    We show you the apps and portals for your case with sample data, and answer your questions.

  3. A written scope

    You get the apps you need, the setup work and what it costs, in writing.

Questions buyers ask

Can we keep using the aggregators?

Yes. Your own app runs alongside them, and you decide how to invite your regular customers to use it.

Do we need our own riders?

The platform is built around your own riders: they use the rider app to take deliveries, navigate and confirm the handover. Orders are assigned automatically, and your team can re-assign them by hand.

Can each branch have its own menu and prices?

Yes. Each branch is a vendor with its own items, prices and online status, while customers see one brand.

Will the app carry our restaurant’s name?

Yes. DOBUY is white-label: the customer app shows your logo and colours and is published under your own store accounts.

How do customers pay?

Online or in cash on delivery. We agree the online payment option with your team during setup.

Get a demo for your restaurant or food delivery business in Pakistan

Leave your name and WhatsApp number. We’ll WhatsApp you within 24 hours.

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